Walmart has been harder and harder to have a good shopping experience, when shopping with coupons. The past 3 times I have shopped, the CSM has been called, they scrutinize every coupon, and I've found that the Manager's do not even know their own policy. They don't understand "overage applied to basket", "Per Purchase vs Per Transaction" and many other terms. I may just have to give up on them after all. However, Note at the bottom of this Policy I downloaded today.

I guess I will be sure I have less than 40 coupons and $50 worth of coupons when I shop. It's just not fun to have them come over and hold up their already super long lines.

Here is my experience from last weekend.

I shopped for probably over an hour, I had items from beauty, household goods, a fan, food, makeup, a carpet steam cleaner, paper goods and more. I stood in line over 30 minutes to get to checkout. I think I had some 80 items in my cart, and was using some common coupons I had used multiple times for the Free Items, such as Loreal Shampoo trial sizes, Bic Disposable Shavers, Almay Makeup, Benedryl. I only had 4 for those which stated 4. My total cart purchase was over $300 and after coupons my checkout total was $250. The register automatically called the CSM. Now my line behind me is about 10 customers deep, as they never have enough registers open. CSM takes her time getting there, the cashier leaves her post to go find her.

Once she gets there, she says "these coupons only allow one per purchase, so you can't use 10 of them" I explained to her that "Purchase" more or less means "item" and it does not state "per transaction" like so many of the coupons say now. She then berated the cashier over and over about reading the details and paying attention to "these couponers", because you can't let just anything go. KEEP IN MIND - every single coupon scanned and accepted by their register, and I do not abuse coupons, I buy exactly what is required per the coupon.

So after going through them all, the CSM says, I have to take you over to customer service and fix this. I said "No Thanks, I think that after spending 40 minutes in line, I think I don't need any of these items bad enough to do that". So I just left her with a cart full of items.

I wonder how long it takes the Walmart Employees to put all of those items (80 of them from different departments) back on their shelves? That really saved them some money. Not to mention that I am now thinking about transferring my prescriptions elsewhere, and shopping less there. I will remember "boycott Walmart" everytime I think about shopping there. LOL



Walmart Coupon Policy


We gladly accept the following types of coupons*

•Print-at-home internet coupons ◦Must be legible
◦Must have "Manufacturer Coupon" printed on them
◦Must have a valid remit address for the manufacturer
◦Must have a valid expiration date
◦Must have a scannable bar code
◦Buy one, get one free (BOGO) coupons with a specified price
◦Are acceptable in black and white or color
◦May not be duplicated

•Manufacturers' coupons ◦For dollar/cents off
◦For free items (except those printed off the Internet)
◦Buy one, get one free (BOGO) coupons
◦Must have "Manufacturer Coupon" printed on them
◦Must have a valid remit address for the manufacturer
◦Must have a valid expiration date
◦Must have a scannable bar code
◦May not be duplicated

•Competitors' coupons ◦A specific item for a specified price, for example, $2.99
◦Buy one, get one free (BOGO) coupons for items with a specified price
◦Have a valid expiration date
◦Are acceptable in black and white

•Soft drink container caps
•Checkout coupons ("Catalinas") ◦Printed at our competitors' registers for dollar/cents off on a specific item
◦Must have "Manufacturer Coupon" with specific item requirements printed on them
◦Must have a valid remit address for the manufacturer
◦Must have a valid expiration date
◦Must have a scannable bar code
◦Are acceptable in black and white
◦May not be duplicated



We do not accept the following coupons:

•Checkout coupons ◦Dollars/cents off the entire basket purchase
◦Percentage off the entire basket purchase

•Print-at-home Internet coupons that require no purchase
•Competitors' coupons ◦Dollars/cents off at a specific retailer
◦Percentage off
◦Buy one, get one free (BOGO) coupons without a specified price
◦Double- or triple-value coupons



*The following are guidelines and limitations:

•We only accepts coupons for merchandise that we sell.
•Coupons must be presented at the time of purchase.
•Only one coupon per item.
•Item purchased must be identical to the coupon (size, quantity, brand, flavor, color, etc).
•There is no limit on the number of coupons per transaction.
•Coupons must have an expiration date and be redeemed prior to expiration.
•If coupon value exceeds the price of the item, the excess may be given to the customer as cash or applied toward the basket purchase.
•SNAP items purchased in a SNAP transaction are ineligible for cash back.
•WIC items purchased in a WIC transaction are applied to the basket purchase and may not be eligible for cash back. Refer to state-specific WIC guidelines.
•Great Value, Marketside, Equate, Parents Choice, and World Table coupons have no cash value and are ineligible for cash back or application to the basket purchase.
•The system will prompt for supervisor verification for: ◦40 coupons per transaction.
◦A coupon of $20 or greater on one item.
◦$50 or more in coupons in one transaction